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01 / PLAYER SUPPORT
Help starts with
the details.
If something in an IraxGames title needs attention, send a brief message. We will use the information you provide to investigate and reply.
DIRECT CONTACT
Write to IraxGames.
For a game issue, include the title as it appears in the store. For a privacy request, use “Privacy Request” in the subject line.
irax158@163.comPLEASE INCLUDE
- Game title and app version
- Device model and operating system
- What happened and when
- A screenshot only if useful
Please do not send passwords, payment details, or government ID documents.
BEFORE YOU WRITE
A few quick checks.
Progress looks different
Do not delete the app until you know how that title stores progress. Send us the game name and version first.
Ad or privacy question
Tell us the game title, your region, and what you saw. Our privacy policy explains advertising partners and rights.